Don't be fooled by the smiles at the front desk... Chances are an apprentice is going to be working on your car doing a less than stellar job since Nick doesn't check over the work or watch his apprentices to confirm that they are doing quality work and not cutting corners. Things that Trinity automotive has done to my wife's vehicle... Install the cabin air filter backwards Left the master cylinder reservoir empty after replacing a rear caliper and parking brake not working Didn't blow any sand or leaves or debris from the intake before changing the spark plugs. I went back in and complained about this and said this was shoddy workmanship and seemed like a rush job. Nick was very defensive in the old man behind the counter laughed at me. From how they handled this this seems like perfectly acceptable work to their shop. It is not, it's far from it. A short time later a misfire started happening. Took it to another shop to diagnose the misfires. What would you know these were caused again by Trinity not doing proper work... They didn't torque the spark plug and it backed itself out of the plug hole. They didn't tighten spark plug number 1 down, spark plug came loose causing misfires and the entire tip melted off the spark plug. DO NOT TAKE YOUR VEHICLE HERE. they act like you're getting great service but if you actually check the work that they do it's rushed and not up to par.
Hi Mike, I am so sorry to hear about all this trouble, I am sorry that this is the net result of your service and can only say we would to our best to correct any deficiencies and do our best to avoid the same problems in the future.
- Trinity Automotive